Chronic Illness on Yik Yak | called at 11:30 AM to speak to my doctor. she was out of office today so I was told I needed to speak to the nurse. the receptionist said the nurse would call me. she didn’t.

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Chronic Illness 5d

called at 11:30 AM to speak to my doctor. she was out of office today so I was told I needed to speak to the nurse. the receptionist said the nurse would call me. she didn’t.

Chronic Illness 6d

coming up on day 5 of my diabetes going fully unmedicated thanks to my clinic’s ineptitude it feels so dehumanizing to have my medical needs brushed off by people who are *paid* to manage & facilitate them for me

Anonymous 5d

I know the receptionists at this clinic are useless so I realized I’d just have to call back until someone put me through. I went through several cycles of being forgotten about or hung up on while on hold. I kept calling the number for the clinic itself but being redirected to a call center where no one had direct contact with anyone at the clinic. a couple times I got directed to the wrong line entirely and had to start over

Anonymous 5d

Tomorrow call and refuse to hang up until you speak with the doctor or someone who can help. Request to stay on the line until someone is available, and tell them they are literally risking your life blatantly ignoring you like that. I hate when doctor offices do stuff like this so I make them feel like shit, maybe they won’t do it again if they’re shamed a little

Anonymous

OP 5d

finally I got in contact with a nurse at around 4:45. I can’t stress enough that this entire time I was just wandering around the general area of my pharmacy and calling back repeatedly. multiple different receptionists promised they’d messaged the nurse and told her to call me and that it was urgent. the nurse, when I finally got to talk to her, checked the message center and said that no one had told her to call me. this type of shit isn’t even uncommon for me. it’s not worth living through

Anonymous

#1 5d

I did that today, multiple times, and the first couple times all it got me was transferred to the wrong line or hung up on while I was on hold. I did ultimately manage to get ahold of the prescribing nurse after several hours, right before the clinic closed, and she sent the refills over… but of course only one of the two medications actually went through. the main one was somehow botched and my pharmacy said it couldn’t be filled

Anonymous

OP 5d

Yeah definitely call back and harass them. It’s sorta their job and the bare minimum to make sure you get the meds that help you LIVE

Anonymous

#1 5d

so I sent a very angry message about it demanding they contact my pharmacy to fix the issue, and said I’d be taking my chances elsewhere after this last appointment because by now the clinic is actively worsening my quality of life. point is, today was when I committed to being exactly that persistent and telling them repeatedly that they were putting me in danger, and this is as far as it got me. goes without saying, but we deserve so much better. this shit is beyond violent