You might not be managing heat correctly. It should come to a gentle boil before you put the lid on and lower the heat. Make 1 cup of rice in a saucepan about 8 inches across. Melt butter, add aromatics and spices, add your rice until toasty, add 1c water/stock (I do water and stock powder), stir, then add the rest of the water. Bring up to temp, then lower the burner and put a lid on it. It's done when the standing water has all evaporated and absorbed.