I actually experienced my first big panic attack while at work. I will say this guest definitely had every right to be mad but I was going through it. Basically peoples food orders were not going through to the kitchen and it took a while for us to realize. Fireworks were also starting soon. Once I set a plan to help fix the problem people understandable wanted refunds but that is not something I can do and coordinators weren’t understand the severity of the problem

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