i think a part of the issue is families will go in the single rider line and somehow avoid reading all signage saying “parties will be separated” and they complain to the cast members that they’re being separated from their families and cast members shouldn’t have to deal with that. it’s a lot of people thinking they’re gonna get a “short wait time” but sometimes it’s opposite 😭 they literally tell u the wait could be the same or even longer than the standby.