Yik Yak icon
Join communities on Yik Yak Download
Saw a debate on TikTok about the Gen Z stare in customer service Hot Take: it’s not Gen Z’s fault that previous generational employees would let customers walk all over them. I’m here to help, not be spoken down to.
upvote 8 downvote

🍾
Anonymous 6w

The best explanation I’ve heard for the Gen Z stare is it’s the employee trying their hardest not to crash out at the customer for their entitlement and/or inability to listen.

upvote 6 downvote
default user profile icon
Anonymous 6w

Whenever I see someone complain about the gen z stare, they’re talking about when someone just goes blank during simple social interactions. Whenever I see gen z explaining it they’re talking about when a customer is being stupid. Which is it?? 😭

upvote 1 downvote
default user profile icon
Anonymous 6w

I haven't seen it be described as only with rude people, which I would totally understand. I've seen it described as a blank expression with a bland tone and lack of ability to even fake caring

upvote 1 downvote
default user profile icon
Anonymous replying to -> amethyst_popping_bottles 6w

Exactly and who made this system that customers are allowed to be assholes and employees just have to accept it?

upvote 1 downvote
default user profile icon
Anonymous replying to -> #2 6w

Oh?? I’ve only seen it used in a way to explain how Gen Z interacts with rude people 😭

upvote 1 downvote