A lot of doctor’s offices won’t talk to people other than the patient at all without a release form signed. Information for you: https://www.curranlawoffice.com/blogs/a-hipaa-release-allows-loved-ones-to-access-medical-information/ Example of form: https://www.hipaajournal.com/wp-content/uploads/2017/09/HIPAA-Journal-sample-HIPAA-release-form-v1.pdf