
The app itself is fine, and the company has been improving it over time. Your experience will depend on the stores around you. Lot more selection near cities. Each shop has its own way of operating. Using pizza as an example, the local pizza hut uses any daily leftover ingredients to bake pies, then toss them in the fridge for offer the next day, at opening. One slice shop boxes up all leftover slices and offers them at closing. Another shop literally only offers the pies that were rejected or..
never picked up. For new stores, it can take a few days before all staff are familiar with the program — need to find the right manager. Store reputations are earned: two donut shops from the same chain have wildly different for the same price: one fills up a box w 10-12 day-old donuts, the other gives a bag of 4 picked right out of the display case
Forgot to add, the app has been very good about giving refunds for times when anything went wrong, like employees not knowing about it, or not having any leftover food (which is the ultimate goal — no wastage). If the store knows it’s going to run out before pickup time, they’ll usually send a cancellation notice at least an hour before. I think some stores use tgtg as a way to get new customers in the door for the first time, and they offer coupons for regular items later