Same thing happened to me!! I reported my roommate for smoking since every time I knocked on her door, she ignored me. Finally talked to her, she said she would stop, then someone from the office asked about me about it, I told them she said she would stop, called off the investigation, Roommate comes back after the weekend and sprays bath and body works to cover it up…. I’m going to talk to her but I’m so ready to send another report if she ignores me