Are you shaving your face aggressively? Are you going along the grain of your hair or against it? As for pimples if it’s very bad like painfully all over your face, you might need to take like Accutane or go to a dermatologist otherwise use hydrochloric acid spray as a toner make sure if you’re using any other active ingredients not to mix them if it says not to. or you can use a 10% that’s the strongest one benzoyl peroxide wash, and cream. Make sure to put some moisturizer.